United Way of Central Indiana and CHIP are relaunching the Case Management Institute (CMI), designed to train and support frontline workers who are dedicated to housing navigation and housing case management. United Way has engaged a team of consultants to review the old curriculum, gather information about local needs and desires for an improved curriculum and build it out.
What is the CMI?
Meet Our Wonderful Team!
We have contracted with Julie McFarland Consulting to help us with this project.
Pictured from left to right: Tiff Hart, Maseta Dorley, Josiah Harrison-Benjamin, Ashley Barker Tolman Shuler, Derek Wentworf, Julie McFarland
Module Topics
Module 1 – Case Management Core Competencies
Module 2 – Trauma-Informed Care & Harm Reduction
Module 3 – Person-Centered Practices
Module 4 – Strong Housing Practices & Practice Lab
Module 5 – Navigating Crises
Module 6 – Self-Awareness, Self-Care, Resiliency & Boundaries
Module 7 – Equity Centered Case Management
Module 8 – Strong Housing Practices & Practice Lab
Want To Get Involved?
CMI is designed to strengthen the knowledge, skills, and confidence of case managers through practical training, shared learning, and tools that can be applied directly to their work with individuals and families.
Participant Applications are open until Friday October 2, 2026. Spots are filling fast!
Submit Participant Application Here: CMI Participant Application – Fill out form
Cohort 2 Training Dates:
- November 17–18, 2026
- December 1–2, 2026
- January 12–13, 2027
- February 9–10, 2027
Sessions will be held from 9:00 a.m.–3:00 p.m., with lunch provided each day.
CMI Data Summary
This document is a summary report of collected data, including links to focus group questions and surveys.
Please click the link to read the summary.
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