CHIP respects the privacy of every individual who visits our site. This Privacy Policy outlines the information the CHIP website may collect and how we may use that information. CHIP reserves the right to alter this policy at any time by posting a new privacy policy at this location.

The “CHIP website” is defined as publicly accessible pages hosted under the domain www.chipindy.org, www.indycoc.org, and www.handbookofhelp.org. The CHIP website contains links to other sites. Please be aware CHIP is not responsible for the privacy practices of those sites. Once you link to another site, you are subject to the privacy policy of the new site.


“Personal Data” is defined as any information you submit through your visit to the CHIP website which can be used to personally identify you. Such information includes but is not limited to contact information such as your name, address, telephone number, and e-mail address. It may also include your personal story or testimonial, photographs or other images, organizational description, and calendar event information. We will not collect any personally identifiable information about you through our site unless you have provided it to us voluntarily. If you do not want your personal data collected, please do not submit it to us.

When you do provide us with personal data, you agree we may maintain and use that information to provide you with information and resources, and to promote awareness on the issue of homelessness. Your personal data may also be used as follows:

  • We may store your contact information in our contact database;
  • We may use your personal data to contact you to provide you with information about CHIP, our partner organizations, and community initiatives and events to prevent and end homelessness;
  • We may use your personal data to contact you to solicit your support for CHIP’s mission and events, and for community initiatives to prevent or end homelessness;
  • We may use your personal data to respond to your inquiry or to otherwise fulfill an order or request you have placed with us;
  • We may use your personal data to promote general awareness about homelessness and/or to inspire action and support to prevent or end homelessness.

We will not sell, rent, or market your personal data to third parties for any purpose. We may share personal data you provide to us for purposes of being published in CHIP promotional materials and on our website with third parties. By submitting information for the purpose of being published in CHIP promotional materials and on our website, you agree the information may, in addition to being published by CHIP, be shared with and used by partner organizations for their promotional materials, activities, and events.

We may also share your personal data when we have your written consent; when required to do so by law, subpoena, court order, or legal process; or when disclosure is necessary to respond to your inquiry or request, provide you with information related to homeless services or resources and events, or to promote a public safety or public health issue.


The CHIP website is not directed to children under 13 and does not intentionally collect personal data from children without parental consent. Where appropriate, we will specifically instruct those under 13 not to submit such information on our site and/or will take reasonable steps to ensure parental consent for such submission.


In some cases, we may automatically collect information about you that is not personally identifiable. Examples of this type of information include the type of web browser you are using, the type of computer operating system you are using, the IP address of your computer, the date and time you accessed our site, the web pages you visited (including information you downloaded from those pages), and the domain name of the website from which you linked to our site. This information is used to ensure our site meets the needs of the majority of our users, as well as to diagnose problems with our server. This information also helps us produce statistics on how often our various pages are visited, which assists us in developing our site and improving our services.


When you view our site, we may store some information on your computer. This information will be in the form of a “cookie” or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most web browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.


If you would like to have your personal data deleted from our database and/or website, you may submit a written request that we take action and opt out of receiving information and resources or other communications from us. You may submit an opt-out request by sending an email to info@chipindy.org, or postal mail to CHIP, 1100 W 42nd St, Ste 350, Indianapolis, Indiana 46208. Your request should include your name, current address, phone number, email address (if applicable), and signature.